Posted on March 19, 2026 | by news-summaadvisory

#755: My RYOBI: Building Loyalty That Lasts with Data, Personalisation & Progress Over Perfection

This episode is also available in video format on www.Loyalty.TV.

Join Locky Wright as he shares how the My RYOBI program turns customers into loyal fans.

From data-driven personalization and AI-powered recommendations to winning back customers and breaking down organizational silos, Locky reveals the secrets to delivering real impact.

Learn why progress over perfection, simplicity, and measurable value are key to lasting loyalty.

Hosted by Carly Neubauer

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