This episode is also available in video format on www.Loyalty.TV and on our YouTube channel.
In today’s episode, Mariana Fonseca Medina shares how Walmart Mexico & Central America builds customer loyalty through everyday low prices, the right assortment, convenience, and deep customer insights—without traditional points programs. Learn how omnichannel shopping, financial services, telco solutions, health offerings, and AI-driven CRM create trust, relevance, and habitual engagement with customers.
Hosted by Bridget Blaise-Shamai