Bilt Members can now transfer their points directly to Wyndham Rewards at a 1:1 ratio, unlocking thousands of hotels, vacation club resorts, and vacation rentals worldwide NEW YORK, NEW YORK – March 25, 2026 – Bilt, the membership for where you live, today announced a new partnership with Wyndham Rewards, hotel loyalty program ofWyndham Hotels […]
How Banks Can Reclaim Their Place in Customers’ Financial Lives Attention bankers – envision this scenario: Every month, salary direct deposits land in your portfolio of current accounts. From 30,000 feet, you are led to believe you have a reliable following of account holders. What you may not see is that something unpredictable is happening […]
Wayfair’s top marketer Paul Toms discusses how Wayfair moves fast to hop on social media trends, plus recent generative AI customer experience wins. Before Wayfair’s Chief Marketing Officer Paul Toms jets off to Las Vegas for Shoptalk 2026, he caught up with Chief Marketer about his goals for the annual retail conference. Toms will be […]
Pearson is trying to outrun its past. For many people, the education brand reminds them of a logo on the back of a high school chemistry textbook. But the company sees itself as a lifelong learning partner spanning schools, universities, vocational training and the workplace. And Pearson wants to shift the audience’s perception. Pearson’s first […]
7-Eleven Denmark has redefined convenience retail by evolving from a traditional kiosk model into a modern, food-focused destination—earning the title of International Convenience Retailer of the Year. In this Let’s Talk Loyalty episode, Managing Director Jesper Østergaard shares how shifting customer needs, healthier offerings, and brand innovation are shaping their approach to loyalty. From our Best of the Back Catalogue, we revisit this conversation on transforming convenience into meaningful customer connection.
NRF digs into Gen Z consumer spending patterns, plus forecasts 4.4% retail growth in 2026, in annual State of Retail & the Consumer event. With Gen Z consumers gaining more spending power, marketers are adapting their practices to reach this audience. The National Retail Federation dug into some of the consumer trends for this cohort […]
The Loyalty Newswire from The Wise Marketer From the Editor The Loyalty Leaders Summit is coming up in just one month. Make sure you apply to take part in this great opportunity to learn, network and grow. The International Loyalty Awards takes place in Atlanta in the same week. These are two events you don’t […]
Industry leaders from Airship, Google Cloud, and top global brands will converge to share practical frameworks for turning Agentic AI strategy into measurable business value. SAN FRANCISCO – March 19, 2026 – Airship, the mobile-first customer experience platform that delivers measurable results through AI-powered cross-channel experiences, today announced its role as the lead sponsor for Elevate’26, the premier […]
They say variety is the spice of life. And now, Dr Pepper is the spice of sausage. Seriously. In March, sausage company Johnsonville launched a new product: a Dr Pepper-inspired sausage, available in both fresh and smoked, pre-cooked varieties. “Disagreeing is important,” said Jamie Schmelzer, Vice President of Marketing at Johnsonville, “and it can be […]
Baby products brand Munchkin launches its first-ever baby formula exclusively at Target and its own website. GM Kristin Pagano shares why its target market is a challenge to acquire. Baby formula needed a shakeup. And not just one bottle, the whole market. In short, more supply is needed in North America, said Kristin Pagano, General […]