The Four Forces Redefining Inbound Marketing in 2026

Things are changing for B2B marketers. They can feel it. Their current inbound marketing campaigns aren’t pulling the same volume or quality MQLs they used to. Why not? What’s changed? It comes down to a variety of things: technological, strategic, cultural and psychological. But all rolled up, there are four big forces redefining what successful […]

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Ulta Aims for New Shoppers and More Spend with New Marketplace

Marketplaces have become the go-to way for retailers to quickly expand their assortment in a low-risk way. And Ulta wants in. The cosmetics retail chain recently launched UB Marketplace not to expand the assortment of its core offering, but to test products in adjacent categories, such as grooming, wellness, pro tools and global beauty, said […]

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Receipts, Robots, and the Claude Financial Data Coup

In case you missed it yesterday, we’ve been reporting the latest from Money 20/20!  And on this day, when the world’s first $5 Trillion company (NVIDIA) was minted, we are keeping an eye on the latest in AI:  London Stock Exchange Group (LSEG) partnered with Anthropic to bring financial data access into Claude (e.g., summarising earnings calls, scanning diligence […]

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The Future of Work: 5 Leaders Redefining HR and People Processes with AI

Whenever there’s a mention of a company using AI, the default perception is that it’s a copilot or an assistant that generates, summarizes, or surfaces insights from a company’s data backend. The idea isn’t misplaced, but the actual role of AI inside enterprises is evolving fast. A new wave of startups has productionized AI to […]

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Ingenico Announces Leadership Transition Plan and Appoints Floris de Kort as Chief Executive Officer

PARIS, ATLANTA — October 28, 2025 — Ingenico, the global leader in payments acceptance solutions, today announced the appointment of Floris de Kort as Chief Executive Officer, effective November 1st, 2025, to lead Ingenico’s next phase of growth and innovation. Laurent Blanchard will step down as Chief Executive Officer and as a member of the Supervisory Board to […]

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Redefining Channel Loyalty

Executive interview with Becky Hill, President Points at Work In September 2025, CORA Loyalty, the loyalty portfolio arm of CORA Group (“CORA”), announced the launch of Points-at-Work, a modern loyalty platform that helps businesses incentivize and reward partners, distributors, and employees. The Points-at-Work platform is designed for businesses across industries, allowing them to target specific […]

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Green Dot’s GM of Embedded Finance on Banking Transparency

“We’re getting accustomed to the risk, the friction, the discomfort, because the value is so high to the downstream customer,” Renata Caine said. Fintech-forward bank Green Dot (NYSE: GDOT) runs the gamut: powering everything from Apple Cash and Samsung Pay to a range of cash-to-formal-banking onramps for low-to-moderate income consumers. The co powers 80 million […]

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BREAKING: Money20/20: The Download

Money20/20 has it all. From Matt Gaetz roaming the halls of the Venetian, to a conference attendee who looks uncannily like Formula1 driver Max Verstappen, to really nice Owala bottles from dLocal. There’s also substance amidst the buzz and doppelgängers and merch:  Congressman Mike Flood told Financial Technology Association’s Penny Lee that he’d vote to […]

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#716: ACCOR Plus Innovates Again as a Leading Lifestyle Subscription

This episode is also available in video format on www.Loyalty.TV. Paula Thomas here and I am thrilled to be back today interviewing the ACCOR Group – a brand that is joining us today for their fifth interview on the show. And in fact, ACCOR is the most frequent brand we’ve interviewed on our show, given the incredibly […]

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Swipe, Earn, and Fly With Southwest Airlines’ New Rapid Rewards Debit Card

DALLAS, TEXAS—October 28, 2025—Southwest Airlines Co. (NYSE: LUV) is offering a new way for Customers to earn Rapid Rewards® points on everyday purchases with the Southwest Airlines Rapid Rewards Debit Card.¹ Powered by Galileo, the new Visa debit card combines the convenience of debit payments with the benefits of Rapid Rewards. “At Southwest Airlines, we […]

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