Experiential Retail at Camp Keeps Shoppers Loyal, Buying

Camp, a children’s entertainment and retail brand, is attracting 2 million consumers to its locations each year by creating interactive experiences to its ticketed events, CEO Jenica Myszkowski said at Shoptalk Fall.   Family experience retailer Camp is building a loyal, thriving base of millions of shoppers by focusing on engaging and immersive experiences.   […]

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The Scramble to Build the AI Agent Economy

From agentic Fiverrs to enterprise-grade verticals, builders are racing to define how AI agents are created, deployed, discovered, and monetized. Online shopping. Stock trading. Vacation planning. If you listen to the most bullish projections about the scope and speed of AI-agent adoption in the coming years, use cases in commerce, public markets, and flight bookings […]

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The $100K Wall Threatening the U.S. AI Talent Engine

In a country that built its tech edge on global talent, a six-figure entry fee now stands at the border. The U.S. just rolled out a $100,000 surcharge on new H?1B visa petitions. While the intent is to curb abuse of the system — and perhaps re-onshore talent in what’s proved to be an increasingly […]

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What Would Your Brand Do If It Was Banned by Meta?

The tale of consumer advocacy platform PissedConsumer is a cautionary tale for every brand For marketers, content creators and brands forging their way in the digital economy, trust, and the ability to ensure a fair playing field is foundational to maintaining an orderly economy. This story came to us from the PissedConsumer, a review and […]

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CMSPI Insights Advisory Council Launches 2nd Annual State of the Industry Report

Merchant-led report on the “perfect payment method” – turning tender into a strategic lever for profitability and growth. ATLANTA, GEORGIA– September 3, 2025 — Today, CMSPI released its second annual State of the Industry Report in collaboration with the client-led Insights Advisory Council (IAC). The Council – formed in 2023 – consists of global business thought leaders […]

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Why Great Strategy Needs to Lead Technology Selection

Experience and Tech-Agnostic Expertise Drives Better Results How Digital Transformation Shifted Corporate Priorities Mentions of Digital transformation began appearing in academic and IT circles in the late 1990s and early 2000s, and quickly evolved into a holistic corporate strategy during the COVID-19 pandemic. Sparked by demand from customers who were eager to purchase but couldn’t […]

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Alchemer Acquires Chatmeter to Unify Customer Feedback Intelligence

The acquisition creates the most comprehensive feedback intelligence platform, driving more informed decisions, deeper insights and stronger customer relationships LOUISVILLE, COLORADO– September 24, 2025 — Alchemer, a global leader in customer experience and feedback technology, today announced the acquisition of Chatmeter, the leading AI-powered customer intelligence platform for multi-location businesses. The acquisition expands Alchemer’s CX platform […]

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Tecsa and Morrisons Announce Strategic Analytics Technology & Loyalty Partnership

Morrisons utilize MoreViu, AI-powered insights platform, to drive customer-centric category management, supplier collaboration and targeted media  Supplier insights enhanced through addition of operational and market data   Tecsa’s expertise deployed to accelerate scaling, relevance and value of the More loyalty program   September 24, 2025 —  Tecsa and Morrisons announce a new technology-led strategic partnership. Tecsa will deploy […]

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J.P. Morgan’s Growth Equity Partner Sikora Still Sees IPO Upside

Despite a turbulent 2025, public markets are heating up again. Luke Sikora of J.P. Morgan Growth Equity Partners explains why the optimism may last, how startups are using M&A for AI advantage, and why investor discipline could outlive the rate-hike era. Policy-induced market jolts since the return of Donald Trump to the White House have […]

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Executive Interview with Pini Yakuel, CEO of Optimove

CRMC executive interview series continues from CRMC 2025 This is a live interview with Pini Yakuel, Founder and CEO of Optimove, hosted by Wise Marketer Managing Editor Bill Hanifin. The pair sat down during the most recent CRMC 2025 conference event, held in Chicago in June 2025. Optimove frames its technology offering as “positionless marketing,” […]

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