Today’s episode is available in audio format on Let’s Talk Loyalty.com and on www.Loyalty TV. Today, Paula is meeting Josh Belkin, Vice President, Loyalty and Customer Engagement at Omni Hotels & Resorts. This hotel brand operates more than 50 luxury hotels and resorts in leading business gateways and leisure destinations across North America, including exceptional golf and spa retreats, as […]
Highest-ever loyalty revenue of US$2.3 billion, up 68% versus 2022 Repeat stay revenue reaches US$1.4 billion, up 60% US top feeder market for GHA hotels contributing $268 million, over 10% of revenue International stays contribute 60% of revenue, with Maldives, Thailand and Portugal as most popular destinations GHA DISCOVERY website and app bookings double, as […]
This Week’s News The weekly Loyalty Newswire from The Wise Marketer delivers a curated list of the latest news and announcements from around the globe on all topics related to customer loyalty. We share news on a spectrum of topics, all with the intention of giving you an “info boost” to start your week. The […]
In 2023, M&A activity fell to its lowest level in ten years, as high interest rates and a global economic slowdown dragged down dealmaking. Specifically, total M&A deal flows fell by 18% to about $3 trillion, the lowest amount since 2013, according to Reuters. That slowdown has impacted all sectors, including fintech. Despite this challenging environment, a meaningful […]
What sets Fintech Meetup apart from every other fintech conference is their meetings program. I participated in it last year and I couldn’t believe how smoothly it all went. This, despite the fact that they completed something like 30,000 meetings. When I walked into the main meetings room with 700+ tables the energy was palpable. […]
Enjoying our podcasts? Don’t miss out on future episodes! Please hit that subscribe button on Apple, Spotify, YouTube, or your favorite podcast platform to stay updated with our latest content. Thank you for your support! Amalia Avramov, President of Financial Services of Amdocs Even though banks have been going through digital transformation now for a decade or more there […]
You could say Banking as a Service is under siege. The number of severe enforcement actions BaaS banks received skyrocketed in 2023 to 13.5% of the total. When you consider there are probably only around 100 banks out of 4,800 that are involved in banking as a service, you can see why this number is disturbing. And […]
How Direct Mail can survive in the reality of the digital age Traditional mail services are under pressure and the value of “white mail” is being challenged by both consumer attitudes and systemic changes in postal services worldwide. Just this week, BBC reported that the Royal Mail Royal Mail could reduce the number of days […]
SINGAPORE, January 24, 2024: Ingenico, a global leader in payment acceptance and services, has announced a strategic partnership with Cybersource, Visa’s agnostic global payment and fraud management platform. The partnership will create a global unified commerce solution for use in Asia Pacific first, followed by other regions. The partnership integrates an Android application developed by […]