This episode is available in audio form on “Let’s Talk Loyalty” and also on www.Loyalty TV. It has already been a year since Let’s Talk Loyalty met with Ben Lipsey, Senior Vice President of customer loyalty and President of Flying Blue, the loyalty programme of Air France, KLM and Transavia. Flying Blue now has over 22 million members of its program, and […]
Insider views shared in this executive interview with Tim Mason, CEO Eagle Eye There are loads of “year-end wrap-up posts” published around this time of the year. Add to that theflood of predictions for 2024 and you must exercise an elevated level of discernment to find theinformation that you need to gauge your coordinates on […]
By leveraging customer data and predictive machine learning algorithms, EagleAI is ushering in the next generation of personalisation at scale. [London], January 11, 2024 – Eagle Eye, the leading SaaS business that executes loyalty, personalised promotions and omnichannel marketing solutions for retail, travel and hospitality brands, has launched EagleAI, a modular, customer-centric data science solution powered […]
It has finally happened. More than a decade after receiving the first spot bitcoin ETF application the SEC gave its approval yesterday. While this was widely expected, it wasn’t a slam dunk as demonstrated by the tight vote: 3-2 in favor with SEC Chair Gary Gensler providing the deciding vote. In total, 11 spot Bitcoin ETF applications […]
Risk teams today have a challenging job. New threats continue to emerge, often more complex and sophisticated than previous efforts. At the same time, fintechs are expected to grow by providing a seamless customer experience. Investment in an integrated platform for managing fraud, credit, and compliance risks is no longer optional —it’s imperative. In a […]
The Wise Marketer continues its Women in Loyalty™ series in 2024, with an entertaining interview of Rachel Bicking, EVP Innovation with Kobie Marketing. Rachel brings a wealth of experience to Kobie Marketing, incubating new products and services by harnessing data-driven strategies to drive customer behaviors. We met Rachel a few years ago and noticed immediately […]
If you’re a lender, you have a fraud problem! Fraud is an unfortunate reality of every single lending business, because if your product is money, someone will try to steal it. As a potentially major component of a lender’s P&L, loan losses from fraud can be a costly issue. In fact, every $1 lost to […]
In a blog post yesterday describing their 2024 plans, we learned that X will be launching peer-to-peer payments later this year. We know that the company has been slowly obtaining money transmitter licenses as it builds out its payments capabilities. But this is the first time we have heard about concrete plans to launch a payments service. There was no detail […]
This Week’s News The weekly Loyalty Newswire from The Wise Marketer delivers a curated list of the latest news and announcements from around the globe on all topics related to customer loyalty. We share news on a spectrum of topics, all with the intention of giving you an “info boost” to start your week. The […]