The Metaverse Is Becoming A Shopping Channel. Is Retail Game? By: Jenn McMillen The metaverse, or full digital immersion, has the potential to become a trillion-dollar e-commerce opportunity, research shows. And consumers will spend many of those dollars on “stuff” like avatar clothing, physical products and experiences. If retailers are game, here’s what the future of […]
Further establishing the Mall as a leader in the retail and entertainment industry while enhancing the guest experience BLOOMINGTON, MN (February 8th, 2023) – Mall of America® and Coniq are proud to announce a new membership program, MOA Insiders. Shoppers will now be rewarded throughout the year every time they shop, play, and dine at […]
A discussion of customer engagement, modular technology and why loyalty is easier than Soccer Achille Traore is the CEO of White Label Loyalty, an enterprise platform that provides engagement and retention solutions for brands looking to build deep relationships with their customers. Using smart technology architecture, brands can reward any type of activity with points, […]
Loyalty Gaming pioneer, Gambit Rewards, Inc. (Gambit), announced a partnership with an emerging leader in combat sports, Bare Knuckle Fighting Club, Inc. (BKFC). Founded in 2018, BKFC is the first regulator-approved bare knuckle fighting league in history. The company hosts over 40 events annually and has more than 25 million followers across 60 countries. The […]
Key insights from Meenakshi Nagarajan, SVP, Recurring Revenue and Loyalty from Panera Bread, a US bakery chain of over 2,000 cafes and one of the restaurant industry’s largest loyalty programmes. In early 2020, Panera Bread dramatically changed the loyalty industry with a disruptive subscription proposition, offering unlimited coffee for just $8.99 a month. Tom Peace, from The Loyalty […]
In this week’s Newswire you can enjoy a curated list of the latest customer loyalty, technology, payments, and other relevant marketing news. We include a spectrum of topics, all with the intention of keeping you informed and enabling you to star in your next big meeting. The Loyalty Newswire makes it simple for busy professionals […]
Len Covello, CTO Engage People, explains how loyalty program data can solve this problem for valued customers Len is the Chief Technology Officer (CTO) at Engage People, leading the long-term technology vision of the company. He is an innovator in the technology space and a thought leader in loyalty. Lenis an active member of Forbes […]
With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an industry shift. With a bold new look and feel, Paytronix, the leader in guest engagement for restaurants and convenience stores, today signaled to the industry that loyalty has changed, and that brands […]
Last Year AMC has Guests Returning to their Old Habits: Will 2023 See Other Brands Re-engage with their Customers? In this episode Carrie is joined by Wendy Kulpepper, Chief Customer Officer, Kobie and talks about the highlights of her presentation in the main room at CRMC 2022. Carrie notes that the pandemic set the movie […]
Episode #336 from Let’s Talk Loyalty is sporty indeed. It’s safe to say that sports fans exhibit more passion than in any other category and soccer (futbol for everyone outside the US) fans are particularly rabid. This episode will give you a clear view into how USA Soccer is tapping into this passion. The “Insiders […]