Arvind Fashions Ltd is a USD 500 m turnover fashion business, which has been in existence for over 30 years. Its loyalty base boasts over 10 million customers across its five different loyalty programmes. Tanya Alexander is AVP loyalty and Operations at Arvind Fashions Ltd and shares her challenges of operating five+ loyalty programmes, using customer-relevant channels […]
11th annual Ethics & Compliance Program Effectiveness Report highlights strategies to address resource gaps, leadership alignment, emerging risks, and generational challenges United Kingdom, London – Feb. 11, 2025 – LRN Corporation, a leader in ethics and compliance solutions, who has today released its highly anticipated 2025 Ethics and Compliance Program Effectiveness Report, ‘Caught in the Middle.’ The […]
This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today we’re bringing you an incredibly exciting episode with NASCAR which is otherwise known as The National Association for Stock Car Auto Racing. NASCAR is the sanctioning body for the number one form of motor sports in the United States. […]
Retail media networks (RMNs) have re-entered the spotlight. In 2024, one out of every five dollars spent on advertising went toward RMNs (that’s $61 billion in global spending). But why the sudden surge in interest? There are a few reasons. For starters, RMNs have always been a compelling way to capture consumer interest when it’s […]
The founder’s story behind Loyalty Summit CXM The Loyalty Summit CXM is taking place Feb 5-6, 2025 at the Beverly Hilton, Los Angeles. A significant set of customer-focused leaders will join in the same room for two days – Presidents, CMOs and other C-level executives and more from leading global brands – to tackle this […]
Emily Merkle, SVP Analytics & Data Science with Phaedon Women-in-Loyalty™ celebrates female executives who are influential in digital customer marketing and who have made lifetime contributions to the art and science of customer loyalty throughout their careers. Each of these conversations highlights unique perspectives on loyalty marketing from our guests as they share how customer […]
Back to Starbucks could mean Goodbye to Loyalty Brian Niccol is the recently appointed Chairman & Chief Executive Officer of Starbucks, joining the firm from Chipotle in September 2024. Niccol has deep brand experience, having worked early in his career with Proctor & Gamble and eventually as CMO at Pizza Hut and Chairman and CEO […]
Audit completion furthers commitment to Data Security and Operational excellence. Irving, Texas, January 22, 2025 — Loyalty Methods Corp (https://loyaltymethods.com) , providing the ReactorCX software application a real-time, cloud-native, multi-channel loyalty engagement platform designed to empower sophisticated customer experiences, today announced its successful completion of its Type 2 SOC 2 audit as of January 10, […]
This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. 2025 is the time of year that leading industry brands share their incredible insights and research as a way to support our industry, so I’m delighted today to be joined by our longest-standing sponsor and partner of the show […]
Experience key insights from Luc Bondar, COO and President of MileagePlus at United Airlines – the world’s largest airline with 244.4B revenue passenger miles in 2023. Following United’s record Q4 2024 profits, this timeless interview explores how the airline drives exceptional value for its 110+ million loyalty members.