Al-Futtaim’s leading GCC loyalty program, Blue Rewards, has transformed from a simple cashback program into a powerful lifestyle brand under the leadership of Geeta Raghuvanshi, Chief Technology and Data Officer. This historic family-owned conglomerate has expanded its rewards ecosystem across automotive, retail, real estate, and finance sectors in GCC, Egypt, Singapore, and Malaysia, evolving into […]
This episode of the CRMC webinar series features Bath & Body Works and Bond in a conversation titled “Driving Success & Impact Through Customer & Associate Advocacy”. Simone Pace, Vice President Brand & Customer Strategy, Bath & Body Works, and Sean Claessen, Chief Strategy Officer Bond Brand Loyalty join to tell the story of how […]
Contentsquare’s 2025 Digital Experience Benchmarks Report highlights urgent need to optimize experiences as digital landscape transforms, AI dominates, and consumers demand excellence New York, NY— 8:00 AM EST – January 28, 2025 — As companies navigate a highly competitive landscape defined by rising customer expectations and the rapid evolution of AI-powered technologies, new data from Contentsquare’s […]
How to build and run top-tier engagement programs with one seamless engagement platform For organizations seeking growth, an engaged audience is key. Engagement amplifies the people experience creating meaningful connections, collaboration, and relevant action for brands to achieve the desired outcome. And with an intuitive engagement platform, growth can be attained even faster—while making it […]
Making loyalty work in complex retail environments The Loyalty Summit CXM is taking place Feb 5-6, 2025 at the Beverly Hilton, Los Angeles. A significant set of customer-focused leaders will join in the same room for two days – Presidents, CMOs and other C-level executives and more from leading global brands – to tackle this […]
A conversation about how to get loyalty “unstuck” The Loyalty Summit CXM is taking place Feb 5-6, 2025 at the Beverly Hilton, Los Angeles. A significant set of customer-focused leaders will join in the same room for two days – Presidents, CMOs and other C-level executives and more from leading global brands – to tackle […]
CHICAGO, IL, January 29, 2025 — Premier International (“Premier”), a global leader in technology and data solutions, today announced the acquisition of Analytiks, an advanced data analytics firm. The strategic acquisition expands Premier International’s capabilities in transforming complex enterprise data into actionable business value. Analytiks, a Colorado-based business intelligence and data analytics company, has established itself […]
Experience key insights from Luc Bondar, COO and President of MileagePlus at United Airlines – the world’s largest airline with 244.4B revenue passenger miles in 2023. Following United’s record Q4 2024 profits, this timeless interview explores how the airline drives exceptional value for its 110+ million loyalty members.
Partnership enables Miami residents to Micro-Donate for the Doral Animal Shelter through innovative CommunityRewards™ Rewards program MIAMI — CommunityRewards™ powered by Points4Purpose is pleased to announce its new partnership with the Miami-Dade Animal Services & Pet Adoption Center to help the county’s largest municipal animal shelter fundraise for dog and cat supplies, while also driving […]
This week’s Customer Loyalty and Digital Marketing News From the Editor – Gear up for Loyalty Summit CXM February 5-6 in Los Angeles The Loyalty Summit CXM is coming up NEXT WEEK and we hope to see you there. Conference Chair Phil Rubin has created an agenda designed to explore how loyalty can get “unstuck” […]