Loyalty Summit CXM Executive Interview – Phil Rubin

A conversation about how to get loyalty “unstuck” The Loyalty Summit CXM is taking place Feb 5-6, 2025 at the Beverly Hilton, Los Angeles. A significant set of customer-focused leaders will join in the same room for two days – Presidents, CMOs and other C-level executives and more from leading global brands – to tackle […]

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Premier International Acquires Analytiks

CHICAGO, IL, January 29, 2025 — Premier International (“Premier”), a global leader in technology and data solutions, today announced the acquisition of Analytiks, an advanced data analytics firm. The strategic acquisition expands Premier International’s capabilities in transforming complex enterprise data into actionable business value. Analytiks, a Colorado-based business intelligence and data analytics company, has established itself […]

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#639: United Airlines Industry-Leading Loyalty Program MileagePlus (Archive Episode)

Experience key insights from Luc Bondar, COO and President of MileagePlus at United Airlines – the world’s largest airline with 244.4B revenue passenger miles in 2023. Following United’s record Q4 2024 profits, this timeless interview explores how the airline drives exceptional value for its 110+ million loyalty members.

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Points4Purpose Forms Partnership with Miami-Dade Animal Services for Micro Donations

Partnership enables Miami residents to Micro-Donate for the Doral Animal Shelter through innovative CommunityRewards™ Rewards program  MIAMI — CommunityRewards™ powered by Points4Purpose is pleased to announce its new partnership with the Miami-Dade Animal Services & Pet Adoption Center to help the county’s largest municipal animal shelter fundraise for dog and cat supplies, while also driving […]

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The Loyalty NewswireJanuary 27, 2025

This week’s Customer Loyalty and Digital Marketing News From the Editor – Gear up for Loyalty Summit CXM February 5-6 in Los Angeles The Loyalty Summit CXM is coming up NEXT WEEK and we hope to see you there. Conference Chair Phil Rubin has created an agenda designed to explore how loyalty can get “unstuck” […]

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#637: Antavo’s 2025 Global Customer Loyalty Report

Award-winning loyalty innovator Zsuzsa Kecsmar, Co-Founder & CSO of Antavo AI Loyalty Cloud, reveals key findings from the 2025 Global Customer Loyalty Report. With insights from 10,000+ loyalty program members and groundbreaking AI loyalty technology developments, this exclusive interview explores the future of customer engagement from one of the industry’s most influential voices.

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MB Bell Appointed Senior Advisor at Valuedynamx to Accelerate US Market Expansion

Loyalty Expert Brings 25 Years of Experience to Drive Strategic Growth and Strengthen Valuedynamx’s US Presence BOSTON, MA, Jan. 21 2025  — Valuedynamx, a Collinson Company and leading global provider of curated, data-driven purchase rewards, is pleased to announce that MB Bell has joined the company as Senior Advisor, focusing on driving growth in the U.S. market. With […]

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#636:  Fundamentos para gestionar estrategias de lealtad exitosas (Spanish Episode)

Top loyalty strategists Gerardo Sama and Francisco Schnaas share critical insights on building successful loyalty programs. This expert panel explores the perfect blend of transactional and emotional engagement, breakthrough innovation strategies, and data-driven customer-first approaches that drive program success. Hosted by Alex Saul.

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New Research from Loyalty Science Lab Connects Value and Loyalty

Executive Interview with Yuping Liu-Thompkins, Professor Marketing and Director of Loyalty Science Lab, Old Dominion University A new study from the Loyalty Science Lab at Old Dominion University sheds light on the growing influence of social and political values on brand loyalty. The research, which surveyed nearly 1,000 US consumers during Q4 2024, reveals that consumers are […]

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The Loyalty NewswireJanuary 20, 2025

This week’s Customer Loyalty and Digital Marketing News From the Editor The Loyalty Summit CXM is coming up in just 2 weeks and we hope to see you there. Here’s some trivia for you: The event hotel – Beverly Hilton – has a long-time pet policy that allows up to two pets per room, each […]

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