Missing the Sweet Spot: How Dunkin’ Rewards Falls Short of Loyalty Perfection

Among the behemoth fast food and coffee chains of the world, loyalty programs have become a vicious battleground where massive corporate investments are made to keep customers returning, driving engagement, and ultimately increasing revenue. But not all loyalty programs are created equal. Some are brilliantly designed, tapping into psychological triggers that make customers feel valued […]

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Haymarket Media Group Selects Amperity for Data-driven Customer Experience Transformation

Leading media company adopts cutting-edge Lakehouse CDP to unify subscriber and event data, aiming to boost personalisation and revenue. LONDON – 8 October, 2024 – Haymarket Media Group, the media, data and information company, has selected Amperity, the first AI-powered Lakehouse customer data platform (CDP), as its critical data foundation to unify, manage, and activate all of the […]

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#600: BILT Rewards Continues Dramatic Growth Amidst $3.25 Billion Valuation

This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s episode features one of the few brands we’ve had on the show for a third time. BILT Rewards is the first ever loyalty program that rewards people for simply paying their rent and spending locally in their neighbourhood, no […]

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CarTrawler Report Shows How Loyalty Programs Can Drive Engagement Through Car Rentals

First-of-its-kind study, based on a survey of US consumers, reveals untapped potential for loyalty programs to increase member spend and diversify rewards with car rentals DUBLIN and NEW YORK, Oct. 8, 2024 /PRNewswire/ — CarTrawler, the leading B2B technology provider of car rental solutions for the global travel industry, has released a unique research report exploring the connection between loyalty programs […]

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Webinar: Harnessing AI for Enhanced Customer Loyalty

Everyone is talking about the importance of Artificial Intelligence to their business, but how can you capitalize on the potential of AI to create innovative Customer Loyalty Solutions? The Wise Marketer kicked off the month of October with this webinar focused on breaking through the massive volume of information about AI and its potential impact […]

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DGS Retail Acquires SMS Display and Announces Formation of Agility Retail Group

Mansfield, MA, Oct. 08, 2024 — DGS Retail (“DGS”), a portfolio company of San Francisco Equity Partners (“SFEP”), today announced the acquisition of SMS Display Group (“SMS Display”), a Chicago- based designer and manufacturer of retail fixtures and displays, serving multiple channels of trade including off-price retail and home improvement stores. The acquisition of SMS […]

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#598: Data Sources – How much is enough and when it is too much?

Executive faculty members from the Loyalty Academy™, the CEO of the Wise Marketer Group, Bill Hanifin, and his CMO, Aaron Dauphinee join you this week for the Wiser Loyalty podcast series for Let’s Talk Loyalty. Our loyalty industry SMEs provide their weekly perspectives on constructs from the Loyalty Academy™ curriculum for their Certified Loyalty Marketing Professional™ (CLMP™) designation and each month […]

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Capillary Technologies Enters DACH Region

MUNICH, GERMANY, October 7, 2024 /EINPresswire.com/ — Capillary Technologies, a global leader in customer engagement and customer loyalty solutions, is proud to announce its expansion into the DACH region. This entry into the DACH region marks a significant milestone in Capillary’s European growth strategy, following its successful expansion in the US and the acquisition of Tenerity’s […]

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bp Introduces earnify™App: Enhancing the Fuel and Convenience Store Experience

earnify™ aims to simplify and reward fueling and shopping by integrating an intuitive loyalty program and a streamlined user experience. Exclusive introductory offer includes double points for the first 90 days and 250 welcome points after registration. CHICAGO, October 7, 2024 /PRNewswire/ — bp (NYSE: BP) announces the launch of earnify™, a cutting-edge app designed […]

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The Loyalty NewswireOctober 08, 2024

This week’s Customer Loyalty and Digital Marketing News From the Editor This is a final call for you to join The Loyalty Academy™ in London for a CLMP™ workshop on October 21-22. This one will be led by Bill Hanifin and Aaron Dauphinee. We have secured a fantastic venue at the Marriott Marble Arch and […]

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