Wayfair Inc. is one of the world’s largest home retailers with over US$12 Billion in net revenue for the twelve months ending June 30, 2024. The company has been founder-led since 2002 and employs more than 11,000 people while serving 22 million active customers. If you are interested to listen to their Q3 2024 earnings […]
This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s episode comes from India, now the world’s most populous country with 1.4 BILLION people and some incredible loyalty programmes that deserve global attention! We were delighted to be introduced to Metro Brands by our friends in Capillary Technologies, a retail brand […]
NASHVILLE, Tenn., Oct. 22, 2024 (GLOBE NEWSWIRE) — Marigold, the leading messaging and loyalty platform, today unveiled its expanded roadmap for AI with a focus on applying ML/AI technologies to the outcomes that matter most to marketers. Marigold AI (MAI) and pronounced “May”, is dedicated to helping marketers create meaningful, human-centered experiences that foster genuine connections […]
This week’s Customer Loyalty and Digital Marketing News From the Editor We are back in the office after an extended period on the road, soaking in all the good content and networking at The BIG Handshake in Amsterdam, and working with a strong group of professionals in The Loyalty Academy™ CLMP™ workshop in London. QBF […]
New research from SAP Emarsys reveals Black Friday and holiday consumer loyalty trends, with mobile-first strategies proving key to customer retention. Indianapolis, Oct. 10, 2024 – Half of United States consumers (50%) will remain loyal to the brands they buy from during Black Friday, extending their support well beyond ‘cyber month.’ These insights come from new […]
Today, we’re excited to share insights from the Wiser Loyalty podcast, featuring Wise Marketer Group leaders Bill Hanifin and Aaron Dauphinee. As Loyalty Academy™ faculty members, they explore Data Analytics in Loyalty Marketing, sharing their expertise on customer data strategies and analytical approaches that drive business success.
Our reporters share their experiences from “Loyalty’s friendliest meet up.” The BIG Handshake Loyalty is dubbed ”Loyalty’s friendliest meet up, that brands and retailers love to attend.” Our staff that was on hand to participate in the event agree in full. Held in the Novotel Amsterdam City on 15-16 October 2024, the two-day conference filled […]
Gaming Loyalty Trends and Challenges The Global Gaming Expo (G2E), held at the Venetian Hotel and Casino and organized by the American Gaming Association (AGA), provided a fascinating look into the evolving landscape of gaming loyalty. The conference took place over two days and, even though our press rep, David Slavick, co-founder Ascendant Loyalty could […]
How fitness app, WithU is modernising loyalty by putting wellbeing at the heart of customer benefits
More than a trend, the global wellness movement has accelerated in today’s post-pandemic world, with the global wellness economy set to hit over $7 trillion by the end of 2024. Today’s customer values health and well-being more than ever, driving changes in purchasing decisions and their relationships with brands across multiple sectors. Customers are seeking […]
This episode is available in audio format on our Let’s Talk Loyalty podcast, and in video format on www.Loyalty.TV. Today’s episode features the Alshaya Group which is a dynamic family-owned enterprise first established in Kuwait in 1890. Alshaya Group is now one of the world’s leading brand franchise operators with thousands of stores, cafes, restaurants and leisure destinations across […]