
Here’s a Roundup of this week’s Loyalty and Digital Marketing News Quick Global News Roundup Malaysia leads world in mobile wallet usage, with 63 per cent of Malaysians utilizing mobile InterContinental Hotels Group offers new AI-Powered trip planner Shell launches new fleet app for small business Canadian Moneris Solutions Corporation introduces Tap to Pay on […]

Recognizing the contributions of Costco’s Longtime, Retiring Leaders In March, Costco’s chief financial officer, Richard Galanti, retired, joining CEO Craig Jelinek in the golden pasture. These seven economic indicators are a tribute to their financial prowess. By Jenn McMillen If you buy stock in Costco, then you’re basically buying stock in chickens, gold, and hotdogs. […]

ST. PETERSBURG, Fla., May 16, 2024—SKUx, a leader in digital instant payments innovation, today announced it has signed an agreement with Visa (NYSE: V), a world leader in digital payments. The agreement will accelerate digital transformation for select merchants and consumer packaged goods companies that leverage SKUx’s payment-based offer solutions – supporting a variety of client use […]

Today, May 29th, the company announced enhanced capabilities for Contentful Studio. Contentful announced the general availability of its second product, Contentful Studio, in March to provide designers, marketers, and content editors with powerful tools to assemble intelligent experiences at scale. Now Studio also helps improve security settings to give teams more power and control, improves Server-Side Rendering […]

This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. The Langham Hospitality Group recently launched its “Brilliant by Langham” loyalty programme after a comprehensive two year project, led by Susan Nisbet, their VP of Loyalty. Langham Hospitality Group is the wholly-owned subsidiary of Great Eagle Holdings, which operates a family of […]

The CRMC conference is the premier retail loyalty marketing event in the US, and it took place May 20-22 in Chicago. This year’s theme was “Connecting Customer Behaviour to Emerging Applications in Marketing.” Over 300 brand marketers gathered to learn, share, and network with each other. The Wise Marketer’s Aaron Dauphinee was on site doing […]

An executive interview with James Berry, Managing Director, Commercial at Valuedynamx As we near the midpoint of 2024, interest in customer loyalty marketing has risen to new heights. Brands across all business segments—mainstream retail to hospitality to financial services—are investing heavily in their customers. The wisdom of these customer-centric strategies is that they meet the […]

The Loyalty Academy™ senior faculty members, Bill Hanifin and Aaron Dauphinee, are back from CRMC 2024 to bring you this week’s “Wiser Loyalty” podcast episode. This is the last week of this month’s topic series, which is drawing constructs from the Loyalty Academy™ curriculum for the Loyalty Rewards Strategies & Redemption Experience course (course #108). This week, they […]

This Week’s News Coming out of a holiday weekend in the US, we are pleased to see multiple announcements of new program launches and upgrades that range from mobile apps to payment solutions. The yearning of brand marketers to forge stronger links is evident through these announcements and it was a theme of last week’s […]

This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s interview features a return guest, Steve Allmen, EVP of Strategy and Partnerships with the Canadian Automobile Association. Steve joins Loyalty TV to explain how global “roadside assistance” organisations around the world are evolving in 2024. He also shares how […]