This episode is also available in video format on www.Loyalty.TV. In this episode, Bill Hanifin, CEO Wise Marketer Group, speaks with recognized industry figure Deepak Pradhan, Head of Loyalty Program & CRM at ADNOC Distribution. This conversation will share a vision for the future of convenience and fuel retailing and will surely create “store envy” among many retailers. The state of the […]
This episode of the CRMC Webinar Series features Bombas, a comfort-obsessed brand with a heart for supporting those facing homelessness. If you don’t know, the company has to date donated over 150 million essential clothing items to over 3,500 organizations across the US. Today’s topic is Inside the Bombas Customer Retention Playbook, and we have […]
#684: Developing a game changing, zero liability points program to the Australian hospitality market
Matt Zimmerman, a loyalty professional with years of experience across hospitality, gaming and travel. Matt’s loyalty journey began with sheer persistence —after two years of consistently calling, they finally secured a role as a Loyalty Analyst at Albertsons (the U.S. equivalent of Woolworths). From there, the moved into the fast-paced world of Caesars casinos, followed by several loyalty consulting roles […]
Steven Bocska provides a rebuttal to Denis Huré Editor’s Note: The launch of the Google AI Shopping Assistant inspired Steve Bocska, CEO PUG Interactive, to investigate the potential impact of that tool on the fortunes of retailers. We published Steve’s thoughts on how brand and customer loyalty could be disrupted by this new tool in […]
Leading Fashion Retailer Unifies Customer Data to Deliver Exceptional Omnichannel Experiences and Drive Revenue Growth LONDON – 1 July, 2025 – New Look, one of the UK’s leading fashion retailers, today announced the successful implementation of Amperity, the AI-powered customer data cloud, integrated with the Databricks Data Intelligence Platform. Amperity was selected earlier this year following successful results from its pilot […]
Unpacking the secrets of domain registry and the role of Tucows in this global business Welcome to the CMO Council / Wise Marketer Interview Series, where we feature creative and impactful people from all corners of the marketing world – Founders, C-Suite executives, and influential voices in the community. Today’s Guest is Corinne Schmid, VP […]
This episode is also available in video format on www.Loyalty.TV. In this episode of the Wiser Loyalty podcast series, Aaron Dauphinee, the CMO of Wise Marketer Group, talks with the VP of Marketing at Cadillac Fairview, Craig Flannagan. Craig is one a senior marketing executive that has successfully stitched his customer and community marketing savvy across IBM and Microsoft into […]
NEWTON, Mass. and VANCOUVER, British Columbia, July 01, 2025 — (GLOBE NEWSWIRE) — Paytronix, an Access Group company and leader in guest engagement for restaurants and convenience stores, today announced a new partnership with Canadian POS provider, Auphan Software. Paytronix has a long-standing history of providing industry-leading support and guest experiences for Canadian brands such as Foodtastic, […]
Gen Z isn’t motivated by the same factors as their parents, and loyalty programs need to reflect the world they’ve grown up in. This generation is used to personalization at every turn: playlists tailored to their mood, shopping suggestions based on their habits, and social feeds that reflect their interests. When everything else in their […]
In this episode, Charlie Hills interviews Dayoán Daumont, Head of Strategy at Ogilvy One, where he leads consumer engagement and loyalty strategy across the entire brand ecosystem for clients such as FIFA, Nestlé, and Michelin. Dayoán blends behavioural insight with creative precision to transform fleeting moments into lasting relationships. The conversation explores his favourite book and loyalty programmes, key […]