The Loyalty NewswireApril 28, 2025

Global News Roundup from The Wise Marketer From the Editor With a Canadian election happening today, the impact of US Tariff Policy is top of mind, given that it is a key election issue for Canadian voters.  Survey results from NeilsenIQ show that 87% of Canadians and 50% of Americans oppose tariffs. This dovetails with […]

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Webinar: Challenging Traditional Loyalty Assumptions & Models

Myth-busting on the impact of AI and other drivers of Modern Loyalty Marketing The Wise Marketer continues to bring savvy perspectives on topics that matter most to loyalty marketers in their most recent webinar that brought together loyalty leaders from Masan Group and Capillary Technologies. “Building reasons to shop with you are as important as […]

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#661: Rethinking Membership Loyalty: Strategies for Scale with Steve Allmen, CAA

In this episode, Bill speaks with CLMP™ and recognized industry figure, Steve Allmen, EVP, Strategy and Partnerships, Canadian Automobile Association. Steve is guiding marketing efforts for this large membership organization. His insights in this conversation will shed light on strategies and tactics to grow loyalty and engagement across large member groups and change the way you think about Membership Loyalty. […]

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CRMC #TBT Interview Series: CMO of Hearing Life, Carol McIntyre Discusses Generational Needs and Consumer Journeys

In this week’s set of video segments we share Carol McIntyre’s thoughts on the use of Hearing Life’s products from the view point of multiple generations.  She also shared with us her thoughts on the unique consumer journey and how to best nurture customers with products that carry some emotive considerations.  Check out her two […]

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#663: Unlocking Insights: The Latest in European Loyalty Trends with Mando Connect

Carly Neubauer, Managing Director of Elevate Loyalty and OneTap Group, introduces two leading strategists from Mando Connect—Charlie Hills and James Davies. Together, they bring a wealth of experience in loyalty strategy and analytics, shedding light on their collaborative work in the loyalty space. Charlie Hills is the Chief Strategy Officer and Co-Founder of Mando-Connect, WPP’s specialist agency […]

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From Promiscuous Loyalty to Customer Fidelity

How to Achieve 44X More Effective Personalisation Why do customers engage with multiple similar brands instead of forming deep, lasting relationships with just one? For years, brands have assumed that the biggest challenge in customer loyalty is disloyalty. But the real issue isn’t that customers lack loyalty. It’s that they are loyal to many brands […]

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Five Signs Your Brand Is in a Customer Situationship

How to migrate customers from Situationship into High Fidelity Relationships Are You in a “Situationship” with Your Customers? Loyalty programs, personalized offers, and rewards should build deeper customer relationships—but what if they’re only keeping customers engaged at a surface level? Many brands believe they have loyal customers, only to realize they’re just one of many […]

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#662: Rethinking Membership Loyalty: Strategies for Scale with Steve Allmen, CAA

Martina Lipp, a true expert in the loyalty space with a career spanning some of the most iconic brands. Martina’s impressive track record includes leading loyalty programs for Disney, Dollar Shave Club, Nespresso, and T-Mobile. Most notably, Martina is recognized for her groundbreaking work in revamping Disney’s international loyalty program, where she spearheaded a strategy […]

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AI-powered automation in action: British Council secures 70% reduction in marketing content creation costs and 50% faster turnaround time

Creatopy’s AI-powered digital ads platform optimised 1,000+ assets in seven languages for British Council’s “Global English” campaign – delivering 50% faster turnaround time New York, USA — April 2025: British Council, the UK’s international organisation for cultural relations and educational opportunities, has used cutting-edge AI-powered design automation to secure significant reductions in the time and […]

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Curve Pay Launches on Android – The Wallet with Total Bank Coverage, Superior Spending Insights and Zero Foreign Exchange Fees

Curve Pay brings Android users unmatched spending visibility, comprehensive bank and card coverage, zero foreign transaction fees on all linked cards, and advanced money management tools, setting a new standard for convenience, security, and savings in mobile wallets. London, UK – April 10, 2025 – Curve, the ultimate digital wallet, today announced the launch of Curve Pay, its pioneering mobile payment […]

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