The future of the bank branch

Reports of the bank branch’s death are greatly exaggerated, though you soon might be unable to recognize the old boy. The bank branch indeed has a future, especially if one caters to specific groups or is based in certain parts of the world, SunTec Business Solutions President Amit Dua said. Here’s what changed the bank […]

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The Fintech Coffee Break – Joe Robinson, Hummingbird

Hi guys, welcome to the Fintech Coffee Break. I’m your host Isabelle Castro. This week I sat down with Joe Robinson, co-founder and CEO of Hummingbird, to talk about generative AI and chat GPT and fighting financial crime. Hummingbird is on a mission to fight financial crime using better communications and technology. AI is a […]

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Fintech Blueprint Office Hours: Startup Stories That Work

The landscape has become increasingly challenging for startups. Funding cuts, plummeting valuations, and a shift from the “growth at all costs” mentality have left their mark.  Sarah Hinkfuss, Partner at Bain Capital In Fintech Blueprint’s second Office Hours roundtable, Sarah Hinkfuss, Partner at Bain Capital Ventures, shared insights on the startup stories that are enduring […]

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Navigating the Hallucination: GenAI’s Imperfection in FIs

“How is GenAI being used by financial services?” said Robert Antoniades. Co-Founder and General Partner of Information Venture Partners. “The simple answer is it’s not being used. Certainly not broadly.” Given the amount of airtime GenAI has been getting in the conversations around innovations in financial services, this answer may be a surprise. However, Antoniades […]

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Mexican fintechs Klar, Konfio tap $100M debt lines to boost lending

Mexican fintechs are gearing up to enhance lending in Mexico, buoyed by falling inflation and the announcement of million-dollar credit lines from major U.S. lenders. Recently, Klar, a fintech company, announced it had secured a $100 million debt facility from Victory Park Capital, a Chicago-based firm. This infusion of funds aims to boost Klar’s appetite […]

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Five Chatbot Fails and How to Avoid Them

An effective service strategy covers the many different ways that a customer will interact with their financial services: seamless solutions for phone calls, digital interactions, and more frequently in recent years, automation (ideally, all on the same platform). Through all these touchpoints, it’s more important than ever that banks and credit unions are able to […]

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IMF praises Digital Real, Brazil’s CBDC expected for 2024

The International Monetary Fund praised Brazil’s central bank’s digital currency recently, calling it the regulator’s “flagship initiative” to deepen the reach of digital financial services in Latin America. “The Brazilian central bank is at the forefront of financial innovation,” the multinational agency said in a report, as the regulator is undertaking pilot tests for the […]

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Editorial Cartoon for August 17, 2023

Matt Bodkin Matt is a seasoned editorial cartoonist with a Bachelor of Fine Arts from Long Island University. He brings a strong background in the newspaper industry and skills in arts and design to his work. He aims to distill complex issues into funny doodles that resonate with readers. View all posts .pp-multiple-authors-boxes-wrapper.box-post-id-45383.pp-multiple-authors-layout-boxed.multiple-authors-target-shortcode.box-instance-id-1 .box-header-title { […]

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Mastercard takes on healthcare payment issues with HealthLock

The American healthcare payments system is plagued with billing errors, fraud, and confusion. The average cost of it is estimated at around $325 billion per year.  While some medical bills are correct, the odds aren’t in patients’ favor. Around 80% of medical bills have errors, a quarter of which are due to typos. These mistakes, […]

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Phil Goldfeder of American Fintech Council on fintech regulation and the importance of regulatory engagement

Phil Goldfeder of American Fintech Council It seems like every day there is a story coming out of Washington that can have a major impact on fintech. Whether it is the CFPB, OCC, SEC, the Fed or new legislation being proposed, fintech companies can be profoundly impacted by what happens in our nation’s capital. That […]

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