The AI revolution in banking isn’t coming, it’s here. But if you talk to the AI companies actually selling into financial institutions, you will discover that widespread adoption is moving slower than the headlines suggest. Not because the technology doesn’t work, and certainly not because banks don’t need it. The roadblocks are more nuanced, more […]
For years, the Federal Reserve was a lockbox when it came to communications; longtime Chair Alan Greenspan’s strategy was FedSpeak, pioneered to be purposefully obfuscating and ambiguous, driven by a vision that the less markets planned for how the Fed would conduct policy, the freer and fairer they would be. The goal of course was […]
The acquisition adds innovative, high-demand insurance products to CarTrawler’s Connect platform, a key step toward building a comprehensive B2B ancillary platform for travel brands DUBLIN, IRELAND — AUGUST 14, 2025 — CarTrawler, the leading B2B technology platform for car rental and mobility solutions to the global travel industry, has acquired Koala, a Paris-based B2B travel insurtech business […]
NEW YORK, NEW YORK — AUGUST 27, 2025 — Even as artificial intelligence (AI) tools grow more sophisticated, cardholders still want a human on the line when it matters most. Auriemma Group’s latest issue of Mobile Pay Tracker reveals that despite the rise of chatbots and generative AI (GenAI) tools like ChatGPT, live agents remain the […]
This episode is also available on Loyalty TV. In this episode Charlie is delighted to welcome Andy Chalcroft, the Vice President, Head of North America Co-brand and Global Center of Excellence for VISA. Andy leads the co-brand program development across US and Canada, and supports globally. He helps in market, regional and global teams deliver world-leading co-brands and […]
After customer surveys, Furniture.com transforms to a marketplace from a lead generator with the help of AI agents. GM Dan Russotto says the goal is to double its repeat shoppers. Customers wanted it. Its retail vendors wanted it. And now, Furntiure.com has it: A buy button. For years, Furniture.com allowed shoppers to browse and compare the […]
Tech leaders debated how to bake responsibility into AI not just as a compliance afterthought but as a fundamental competitive edge. Artificial intelligence is breathing new life into San Francisco, drawing comparisons to the dot-com days of Silicon Valley. Investment is pouring into startups, founders are scrambling like it’s 1999, and beneath it all, AI […]
The consumer data question is one that long plagued finance. Who owns your data, and how much should institutions be allowed to use it? Over the course of decades, the financial industry pieced together some hard-earned answers, beginning with the 1999 Gramm–Leach–Bliley Act (GLBA) mandating financial firms disclose data sharing practices and offer customers “opt-out” […]
NEW YORK, NEW YORK — JULY 17, 2025 — Rewards programs are evolving—and cardholders want in. Issuers seeking to expand their accelerated rewards beyond traditional categories like grocery, gas, and dining may find untapped potential in less conventional areas. According to Auriemma Group’s latest issue of Cardbeat US, cardholders express strong interest in earning 3% back […]
By 2030, Millennials and Gen Z will make up 74% of the global workforce, with many now in leadership roles. Currently, 73% of B2B buying decisions are made by Millennials. The next generation of business leaders has arrived, but you wouldn’t know it from the way many brands are still marketing. Too many companies are still relying […]