5 Ways to Modernize Your Legacy Brand in 2025—and Beyond

Heyyyy legacy brands, how you doin’ these days? Bet it feels like a bit of a minefield out there watching your brethren attempt big swing rebrandings, with extremely varied results (from Clearly Canadian to Tropicana to Jaguar, oh my!). But you, you’re still looking to not just survive but thrive here as we approach 2025. […]

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Chief Marketer Names 2024 People of the Year

From Big Brands to Top Agencies, These Are This Year’s Biggest Game-Changers  Chief Marketer’s People of the Year Awards shines a spotlight on the brightest minds in marketing—the game-changers and rule-breakers who have pushed the envelope, elevated groundbreaking ideas and refused to settle for the status quo. The industry’s most influential marketers include brand-side executives […]

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Identifying the Underlying Causes of Events and Behaviors

Five Ways Causal AI Can Grow Your Business in 2025 There’s no doubt about it, 2025 is set to be a banner year for AI. Emerging AI technologies such as causal AI are about to revolutionize traditional approaches and enable businesses to make informed, accurate decision-making derived by experimentations and insights across virtually every industry. […]

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Women in Loyalty™ continues with Denise Holt

Denise Holt, SVP Strategy, Experience & Research with Phaedon Women-in-Loyalty™ celebrates female executives who are influential in digital customer marketing and who have made lifetime contributions to the art and science of customer loyalty throughout their careers. Each of these conversations highlights unique perspectives on loyalty marketing from our guests as they share how customer […]

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The new battleground for commercial card providers: Rewards and flexibility, Ascenda report reveals

Fintech disruption and evolving rewards reshape business spending landscape NEW YORK, Dec. 10, 2024 /PRNewswire/ — Ascenda, the global leader in loyalty as a service, today released its 2024 State of Loyalty: Commercial Cards report. The report unveils key trends and opportunities in the fast-growing spend management market, particularly for small and midsize businesses. The study highlights a […]

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#627 – Loyalty As an Inspiring and Energising Lever for Digital Transformation in MOL Group

This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today we’re back with our friends in the MOL Group, an integrated, international oil and gas company, headquartered in Budapest, Hungary. MOL Group is active in over 30 countries, with a workforce of 26,000 people, and a market capitalisation in […]

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New AdTech Report Shows the Impact of AI on Creative Ad Production

Instreamatic, whose advanced video, CTV, and audio ads optimization solutions empower brands to better engage with consumers, today announced the availability of the 2025 Survey Report: AI in Creative Production. The complete report can be freely accessed at https://instreamatic.com/ai-in-creative-production-white-paper/ Produced in collaboration with the Alliance of Independent Agencies and marketing innovation consultancy King Street Ventures, the […]

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Agency Elite 2025: The Top PR, Marketing and Communications Firms

Editor’s Note: CM sister pub PRNEWS annually assembles a list of the most innovative PR, marketing and communications firms in the business. This year’s list expanded to include more of the small but mighty PR shops equally deserving of recognition. Click here for the 2025 Agency Elite Top 120. — The companies chosen for the […]

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Bringing Personalized Loyalty Strategies to Life: From Promise to Reality

Earlier this year, Forrester published a report, Use Personalization To Activate Loyalty Program Value, outlining the best practices for developing personalized loyalty strategies that deliver customer and business value. The report identifies four key components of the customer value exchange that can be activated through personalization alongside four “depths” of tactics to bring personalized loyalty […]

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#625: The Choice is Yours to Give Loyalty

The Wiser Loyalty Podcast Series is a production of Let’s Talk Loyalty and The Wise Marketer. In each episode, executive faculty members from the Loyalty Academy™, Bill Hanifin, and Aaron Dauphinee, join you to dig in deep to topics based on courses in the Loyalty Academy’s Certified Loyalty Marketing Professional™ program. This month’s topic is based on Loyalty Academy […]

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