Capitec Live Better Rewards is 3.5 years old in a banking environment which is only 24 years old. However, age is meaningless as Capitec holds a 60% market share in South Africa’s retail banking industry, with 24 million clients. 22m of these clients are part of its rewards programme, called Live Better. It has already been […]
CES may be about seeing the most cutting edge consumer tech, but Consumer Technology Association CEO, Gary Shapiro, wants attendees to see the personal connections, too. “Technology and humanity intersect,” he stressed at an early press meeting. “AI, autonomous vehicles, mobility, quantum, and sustainable technology aren’t just changing industries; they’re solving some of the world’s […]
Cultivating Loyalty through Unified Brand Experiences This Wise Marketer Strategy Brief (WMSB) was created in cooperation with Phaedon and is titled “Cultivating Loyalty through Unified Brand Experiences.” This eBook examines a concept that is core to the future of loyalty strategy development – how brands can foster loyalty through integrated UX, CX, and EX. As […]
January 7, 2025 – 8:30 AM PST
The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, or autonomous systems that can perform tasks and respond to users without human intervention, will dominate brand engagements, customer service […]