#540: Canadian Automobile Association Shares the Power of Membership Mindset

This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s interview features a return guest, Steve Allmen, EVP of Strategy and Partnerships with the Canadian Automobile Association. Steve joins Loyalty TV to explain how global “roadside assistance” organisations around the world are evolving in 2024. He also shares how […]

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Aplazo bags $45B from QED investors to expand BNPL in Mexico

Mexican fintech Aplazo concluded its $70 million Series B, including an additional $45 million in fresh equity financing in a round led by QED investors. Since its establishment in 2020, the Buy Now Pay Later fintech, now four years old, has amassed over $100 million in equity financing and $75 million in committed debt funding. […]

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Fintech’s future predicted in Team8 report

A Team8 report, An Unconventional Look At The Future Of Fintech, charts the industry’s path by predicting what remains and changes while taking a few big swings at potential mega-trends. Team8 creates and invests in companies focusing on cybersecurity, data and AI, fintech, and digital health.  One constant is convenience. Any service that simplifies getting […]

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Fintech Nexus Newsletter (May 23, 2024): A Fintech Mess: Synapse, Evolve and locked customer funds

The slow-moving dumpster fire that is the Synapse-Evolve meltdown has turned into a nightmare for many fintech customers. Synapse acted as a middleman between banks and fintechs, but there have been several disagreements between Synapse and these banks and fintechs. Consumers who assumed their money was safe are caught in the middle. Synapse had contracts with 20 […]

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Joel Sequeira, Director of Product at IDology, on using AI in identity verification

Enjoying our podcasts? Don’t miss out on future episodes! Please hit that subscribe button on Apple, Spotify, YouTube, or your favorite podcast platform to stay updated with our latest content. Thank you for your support! Joel Sequeira, Director of Product at IDology When I think about the hottest areas in fintech these days identity verification is right at the […]

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Study reveals half of Brits are now more wary of online banking, with online fraud a key concern

The banking industry has been shifting its focus more and more to online banking and banking apps over recent years, moving away from face-to-face banking as the British high street continues to dwindle and physical bank branches become less and less common. However, can this growth towards online banking continue? And is this really what […]

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Cordial Accelerates Marketing Innovation with New Platform Capabilities for Seamless Integration, AI-Driven Personalization

Enhancements simplify data connections, optimize marketing strategies and elevate user experience SAN DIEGO — May 8, 2024 — Cordial, the leading enterprise marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies like Tillys, Realtor.com and REVOLVE, has released a suite of new product enhancements designed to help brands accelerate marketing […]

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Barclays US Consumer Bank Announces 2nd Annual Travel Rewards and Loyalty Report

Barclays US Consumer Bank announced its second annual Travel Rewards and Loyalty Report. The report provides fresh insights into what travelers care about related to loyalty programs and rewards in 2024, and explores consumer attitudes, sentiments, and behaviors related to travel, loyalty, and rewards programs. Key findings include: Among US travelers, 77% are currently enrolled in a […]

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6 steps to building rock-solid customer loyalty in the E-Commerce sector

CX network shares their customer experience guide to boosting retention Editor’s Note:Recent research by Durham University has recommended that online retailers should prioritise improving customer experience to boost customer loyalty, over efficiency. With the gulf in customer experience widening as companies opt for automation over human interaction, retailers must address shortfalls in their own customer experience […]

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