
This episode is also available in video format on www.Loyalty.TV. In this episode, Charlie Hills interviews Pablo Sardina, the Global Loyalty Senior Product Manager for Decathlon Membership. Pablo is a Growth and CX Expert in Sports Retail, focused on loyalty and relational models. He has spent the last 7 years dedicated to drive digital products’ business value by […]

As one of the top running brands in the U.S. since the 1970s, Brooks knows its way around a performance running shoe. But some 50 years later, running shoes have literally left the track. They pervade streetwear culture and the fashion world, even crossing generational lines. (Chunky yet comfy “dad shoes,” we’re looking at you.) […]

While many investors are still asking if AI will go mainstream, Bison Ventures is betting it already has — and is backing its deep-tech applications. The AI arms race has taken center stage in year-to-date tech news coverage — and has held that position since crypto’s wintry retreat in 2022 — defined by dramatic developments […]

Welcome back to the AI edition of Fintech Nexus. This past week was a gut-check for anyone still underestimating how quickly AI is evolving and how high the stakes are getting. Mary Meeker dropped a 340-page report going all-in on AI. Tl;dr? It’s reshaping everything. Truly, everything — from software to the physical world around […]

LONDON, May 28, 2025 — PRNewswire — Tesco’s Clubcard Challenges, powered by Eagle Eye’s Personalised Challenges solution, has been named the Best Global Loyalty Launch or Initiative at the 2025 International Loyalty Awards. The award celebrates standout new loyalty initiatives launched in the past 12 months, from around the world, that combine innovation, creativity, and measurable impact – criteria that Clubcard Challenges met and exceeded amid […]

Executive interview with Barclays’ Doug Villone, Head of Cards and Partnerships at Barclays US Consumer Bank The third annual Barclays Travel Rewards and Loyalty Report, based on a survey of 1,000 US travelers by Wakefield Research, uncovers how travelers are leveraging loyalty programs and co-branded credit cards to maximize value, drawing inspiration from their favorite […]

“If small and mid-size banks decide not to invest in open banking, the largest banks will be able to both easily pick off new customers and steer existing customers toward preferred partners.” former CFPB official Dan Murphy told Fintech Nexus Fintechs take notice: the open banking rule saga at the CFPB is once again rearing […]

SALESmanago research across European eCommerce brands reveals what’s keeping retail marketers awake at night According to research just released by Krakow, Poland-based SALESmanago, traditional SEO is on the brink of extinction. SALESmanago, one of Europe’s leading Customer Engagement Platforms, found that seventy-three percent of eCommerce and retail marketers believe that traditional SEO will be obsolete […]

This episode is also available in video format on www.Loyalty.TV. Today’s episode is hosted by Amanda Cromhout, featuring a special guest – our very own Paula Thomas. In this conversation, Paula shares the inspiring origin story of Let’s Talk Loyalty – from spotting a gap in the market to launching the industry’s first podcast dedicated to loyalty, and eventually expanding into Loyalty […]

New capabilities extend the company’s industry-first AI leadership with marketer-focused AI agents across personalization, analytics, audience discovery, and competitive intelligence. BOSTON – June 3, 2025 – Exchange Solutions, a leading provider of personalized loyalty solutions, today announced the expansion of its AI capabilities rounding out a comprehensive suite of AI agents purpose-built to increase marketer […]