Northern Print Powerhouse Behind Personalised Brand Moments Ramps Up Global Growth

Famous for its work on the ‘Share-a-Coke’ campaign, IV Creative has celebrated a 38% increase in major brand partnerships in the last 12 months AU Vodka, Foodhuggers, Lady A, and Enshrouded join Coca-Cola, The Famous Grouse, Moonpig and Who Gives A Crap as customers Connor Thompson, formerly of THG, appointed as Director to spearhead support […]

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The Loyalty NewswireMay 19, 2025

The Loyalty Newswire from The Wise Marketer From the Editor Brand marketers are hungry for evidence that loyalty works. We highlight news this week illustrating how it can bring financial results to the business (CAVA Group) while also easing real-life problems for consumers (BILT Rewards). We also find the news this week led from outside […]

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12 Brand Experiences at the 2025 Miami Grand Prix

Editor’s Note: The Formula 1 Crypto.com Miami Grand Prix, now in its fourth year, drew nearly 300,000 fans and a dozen activations to its three-day event last month. Event Marketer, a Chief Marketer Network publication, explores 12 brand experiences at this year’s event, from American Express, LEGO, Liquid I.V. and others. Below is an excerpt […]

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The Honest Kitchen CMO on the First Full-Funnel Marketing Campaign for the Pet Food Brand

Editor’s Note: The Honest Kitchen, a 23-year-old pet food brand, has launched its first-ever full-funnel marketing campaign following a sizeable retail distribution increase. In a piece from Chief Marketer Network pub Multichannel Merchant, Chief Marketing Officer Miki Dosen details the campaign’s inspiration, strategy and early results. Below is an excerpt from the piece; head to […]

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Unilever CMO on Creating Demand Through a ‘Culture to Cart’ Approach  

The marketing funnel is dead, said Esi Eggleston Bracey, Unilever’s Chief Growth and Marketing Officer at the POSSIBLE conference in Miami in April. The consumer package goods juggernaut counts more than 400 brands in its portfolio, generates 60 billion Euros in business annually from 3.5 billion global shoppers. And it does that by putting its brands […]

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How Marketers Can Prepare for Telephone Consumer Protection Act (TCPA) Compliance

Significant updates to the Telephone Consumer Protection Act (TCPA) carry substantial implications for marketing and customer engagement leaders. These changes extend beyond procedural tweaks and reshape how brands communicate, how cross-channel campaigns are executed, and how trust is built or broken with consumers in an increasingly regulated environment. Despite the FCC postponing certain enforcement provisions […]

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Do Brands Use All The Levers That Loyalty Programs Offer?

Analysis of Tata NeuPass shows why loyalty programs continue to be effective A Case Study Series: In my article Why Loyalty Programs Continue to be Effective published in the Wise Marketer, I left off with a question of “Do brands leverage these levers?” I will begin to answer the question with a case discussion on […]

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CORA Group Announces the Appointment of Beth McCoy to President of CORA Loyalty.

Beth McCoy to oversee CORA Loyalty growing portfolio of businesses, anchored by RewardOps, Carlson Marketing Solutions, and Points at Work WARMINSTER, Pa., May 14, 2025 – CORA Group (“CORA”), an operating portfolio of Jonas Software, a subsidiary of Constellation Software Inc., announced today that Beth McCoy was promoted to President of CORA Loyalty, reporting to Denis Brosnan, […]

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CRMC #TBT Interview Series:  As Promised, Rexall’s Maya Baluschak is Back to Share her Perspective on Differentiating Customers and the Data to Do It

For anyone who missed last week’s CRMC #TBT interview series post, Maya Baluschak, is the Director of Digital Marketing, Loyalty & CRM for Rexall.  This week she shares her thoughts on differentiating customers in your marketing and the role of first party data in your loyalty program’s success.   But if you missed last week then you can also […]

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Capillary Technologies Acquires Kognitiv, Strengthening Global Leadership in Loyalty Management

Strategic acquisition aims to expand Capillary’s enterprise client portfolio and enhance its position in the US, ANZ, and Asian markets Dallas, Sydney, and Singapore – May 15, 2025 — Capillary Technologies, an AI-powered loyalty management company, today announced the acquisition of Kognitiv, experts in offering intelligent, omnichannel loyalty solutions. This strategic acquisition marks Capillary’s fourth […]

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