In this In this episode I am delighted to interview Polly Jones, Group Head of Digital & Loyalty at ODEON Cinemas Group. Polly is a digital and loyalty leader with a track record of delivering successful programmes for brands including ODEON Cinemas Group, E.ON, O2, Virgin Media, Rolls Royce Motor Cars, Costa and Dishoom. Today we will be learning about her favourite books, highlights and key learnings from the programmes she has worked on and all […]
Leading loyalty marketing veterans Fabio Santoro and Leandro Torres to bring CLMP™ certification and world-class loyalty education to the Brazilian market DEERFIELD BEACH, FLORIDA — January 22, 2026 /EINPresswire.com/ — Wise Marketer Group (WMG), the trusted steward and advocate for the global customer loyalty marketing industry, today announced a strategic partnership with Loyalty Academy Brasil to formalize and establish […]
Three major retailers — apparel retail chain PacSun, makeup brand Tarte Cosmetics and shoe brand Crocs — have used social media platform TikTok to attract new audiences, acquire customers and drive millions in sales. The platform is known to entertain young consumers with short videos, and retailers have jumped in the mix to market to […]
Direct-to-consumer lingerie brand Thirdlove is preparing its organization for the artificial intelligence revolution, Chief Marketing Officer Amy Carr said at National Retail Federation conference NRF ’26 in January in New York City. The bra manufacturer is restructuring how its teams works and is adding in new marketing practices to accommodate more shoppers searching on generative […]
As the travel industry reaches a digital inflection point, data and AI are driving a new era of growth, transforming customer experience and operational efficiency above and below the wing. The pace of technological change is reshaping every facet of travel, as airlines and operators move from reactive models to predictive, intelligent ecosystems. Rising customer […]
Access Intelligence’s Chief Marketer Network Launches the Top Women Network, a Bold New Platform Uniting the Most Influential Women Across Media, Marketing, and Technology New York, NY — [January 20, 2026] — Access Intelligence’s Chief Marketer Network is pleased to announce the launch of the Top Women Network, a powerful new, cross-brand community created to […]
This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Brandon de Kock is Director of Storytelling for WhyFive Insights, South Africa. At the South African Loyalty Awards 2025, he was recognised at the most influential personality in the industry, with his late-business partner, Stuart Lowe. They produce a comprehensive view of the South African consumer class which represents 85% of consumer spend, called the BrandMapp study. He deeply understands the power of research to help […]
New capabilities empower marketers to craft personalised WhatsApp templates, automate customer experiences with AI, and deploy dynamic CTAs that boost engagement and revenue LONDON, UNITED KINGDOM – JANUARY 20, 2026 — SALESmanago, the leading AI Customer Engagement Platform, is expanding its capabilities in the eCommerce engagement market as brands move rapidly toward real-time, AI-driven customer […]
The collaboration integrates real-time Reddit data directly into Emplifi Fuel, transforming authentic community conversations into industry-specific tactics for Retail, CPG,Sports brands and beyond NEW YORK, NEW YORK – JANUARY 15, 2026 — Emplifi, a leading customer engagement and social media marketing platform, today announced a strategic partnership with Reddit, home to the internet’s most authentic, human […]
The Loyalty Newswire from The Wise Marketer From the Editor Air Transat and Royal Caribbean announce new loyalty programs and there is much more news to follow. Don’t forget that coming up later in January is the Wiser Retail Insights Forum™ 2026 in Nashville, TN on January 27. Please click here to apply to attend. […]