Today, we are re-publishing one of our most popular episodes as our planned episode has been delayed for technical reasons, and is now also available to watch on www.Loyalty.TV and listen on Let’s Talk Loyalty Today’s conversation features Circle K, one of the world’s leading convenience and fuel retail businesses, operating over 14,200 stores in 26 countries. In this episode, we […]
PAR® Engagement empowers restaurants to engage smarter, move faster, and multiply impact—one connected experience at a time NEW HARTFORD, NEW YORK–(BUSINESS WIRE)–PAR Technology Corporation (NYSE: PAR), a global leader in enterprise foodservice technology, today announced the launch of PAR® Engagement—a next-generation portfolio of engagement products purpose-built to help enterprise restaurants convert more guests, grow faster, and simplify […]
Plusgrade continues to lead in hospitality ancillary revenue and loyalty innovation, delivering exceptional customer experiences and revenue growth for partners. Plusgrade, a global leader in ancillary revenue solutions for the travel industry, and ALL Accor, Accor’s booking platform and loyalty program, are proud to announce a strategic partnership to introduce an enhanced loyalty exchange solution […]
New analysis backed by 75M brick-and-mortar transactions and two years of consumer data June 10, 2025 – WASHINGTON, D.C. – Today, Upside released new data from its latest report, Winning the Uncommitted Customer, showing that most brick-and-mortar retail revenue comes from “uncommitted customers” — customers who shop across different locations and formats, prioritizing their own needs over […]
Research shows strategic shifts as marketers tackle top challenges: ROI, engagement, personalization, and AI BOSTON, MASSACHUSETTS — June 4, 2025 — Recently acquired by Validity, Litmus from Validity released its 2025 State of Email report, revealing how marketers are adapting to today’s complex marketing landscape based on responses from hundreds of global email marketers. As email marketers navigate frequent mailbox […]
Bringing the vibe coding revolution to data engineering – accelerating identity resolution, improving accuracy, and eliminating manual overhead Amperity, an AI-powered customer data cloud, today launched Chuck Data, the first Command-line AI built specifically for customer data engineering. Chuck uses Amperity’s years of experience and patented identity resolution models, trained on billions of data sets […]
The Loyalty Newswire from The Wise Marketer From the Editor We feature several research reports in this week’s Newswire covering the retail and convenience sectors, as well as a top-level report on the State of Email in 2025. In a noisy world of competing opinions, we recognize the value of research as the foundation for […]
Familiarity with generative AI is not breeding contempt among marketing executives—far from it. Among the CMOs surveyed by Boston Consulting Group in April and May 2025, 79% are confident that the technology will improve their outcomes, up from 71% two years ago. And while 23% are somewhat worried or anxious about AI, that’s half of […]
Editor’s Note: Spanish airline Iberia wanted more control over its campaign planning and creative optimization. To accomplish that goal, it tapped AI personalization platform Clinch to allow advertisers to manage their campaigns—including KPI tracking and updating creative in real time—using a self-serve model. According to reporting in Chief Marketer Network publication AdExchanger, the move to […]
Familiarity with generative AI is not breeding contempt among marketing executives—far from it. Among the CMOs surveyed by Boston Consulting Group in April and May 2025, 79% are confident that the technology will improve their outcomes, up from 71% two years ago. And while 23% are somewhat worried or anxious about AI, that’s half of […]