This episode is also available in video format on www.Loyalty.TV and on our YouTube channel. In today’s episode, Mariana Fonseca Medina shares how Walmart Mexico & Central America builds customer loyalty through everyday low prices, the right assortment, convenience, and deep customer insights—without traditional points programs. Learn how omnichannel shopping, financial services, telco solutions, health offerings, and AI-driven CRM create trust, relevance, […]
Expert-led managed services now include programmatic audio, CTV, and dynamic creative optimization CINCINNATI, OHIO– September 23, 2025 — Kroger Precision Marketing (KPM), powered by 84.51°, has launched a suite of new managed-service offsite programmatic capabilities. An expert in-house team will now activate across programmatic audio, programmatic CTV, and dynamic creative optimization (DCO) for display. The move comes as more brands […]
Camp, a children’s entertainment and retail brand, is attracting 2 million consumers to its locations each year by creating interactive experiences to its ticketed events, CEO Jenica Myszkowski said at Shoptalk Fall. Family experience retailer Camp is building a loyal, thriving base of millions of shoppers by focusing on engaging and immersive experiences. […]
From agentic Fiverrs to enterprise-grade verticals, builders are racing to define how AI agents are created, deployed, discovered, and monetized. Online shopping. Stock trading. Vacation planning. If you listen to the most bullish projections about the scope and speed of AI-agent adoption in the coming years, use cases in commerce, public markets, and flight bookings […]
In a country that built its tech edge on global talent, a six-figure entry fee now stands at the border. The U.S. just rolled out a $100,000 surcharge on new H?1B visa petitions. While the intent is to curb abuse of the system — and perhaps re-onshore talent in what’s proved to be an increasingly […]
The tale of consumer advocacy platform PissedConsumer is a cautionary tale for every brand For marketers, content creators and brands forging their way in the digital economy, trust, and the ability to ensure a fair playing field is foundational to maintaining an orderly economy. This story came to us from the PissedConsumer, a review and […]
Merchant-led report on the “perfect payment method” – turning tender into a strategic lever for profitability and growth. ATLANTA, GEORGIA– September 3, 2025 — Today, CMSPI released its second annual State of the Industry Report in collaboration with the client-led Insights Advisory Council (IAC). The Council – formed in 2023 – consists of global business thought leaders […]
Experience and Tech-Agnostic Expertise Drives Better Results How Digital Transformation Shifted Corporate Priorities Mentions of Digital transformation began appearing in academic and IT circles in the late 1990s and early 2000s, and quickly evolved into a holistic corporate strategy during the COVID-19 pandemic. Sparked by demand from customers who were eager to purchase but couldn’t […]
The acquisition creates the most comprehensive feedback intelligence platform, driving more informed decisions, deeper insights and stronger customer relationships LOUISVILLE, COLORADO– September 24, 2025 — Alchemer, a global leader in customer experience and feedback technology, today announced the acquisition of Chatmeter, the leading AI-powered customer intelligence platform for multi-location businesses. The acquisition expands Alchemer’s CX platform […]
Morrisons utilize MoreViu, AI-powered insights platform, to drive customer-centric category management, supplier collaboration and targeted media Supplier insights enhanced through addition of operational and market data Tecsa’s expertise deployed to accelerate scaling, relevance and value of the More loyalty program September 24, 2025 — Tecsa and Morrisons announce a new technology-led strategic partnership. Tecsa will deploy […]