New research by RSR, sponsored by Jumpmind, finds 65% of retailers say their current store technology can’t support the modern shopping experience consumers crave. COLUMBUS, Ohio – May 7, 2025 – Fashion, apparel, and specialty stores lead the retail industry when it comes to technology adoption, but most (62%) say customers are demanding different store experiences than what […]
In our latest webinar, we dive into how shopping malls continue to evolve in the digital age beyond traditional retail hubs into immersive lifestyle destinations and perspectives on understanding Generation Z’s shopping behaviors. This discussion brought together a highly experienced group of top retail mall operators —specifically leaders from Mall of America and Cadillac Fairview — to discuss how Gen […]
This episode is also available in video format on www.Loyalty.TV. I’m thrilled to be announcing a new member of the Let’s Talk Loyalty family as we continue to grow our network of guest hosts around the world. Today’s announcement is incredibly exciting as we’re being joined by someone who has led one of the biggest airline loyalty […]
Zurich, 1 May, 2025 – Pointspay, the global leader in real-time loyalty payment solutions, has announced a strategic partnership with Dutch payment service provider Pay. to enable thousands of merchants to integrate loyalty programs directly into their online checkout experience. Through this integration, Pay. merchants can now allow their customers to collect and spend loyalty […]
New AI Agent unifies customer profiles in hours, not months, giving data teams the foundation they need to unlock ROI from Artificial Intelligence. April 30, 2025 – Amperity, the leading enterprise customer data cloud, today announced the launch of the industry’s first Identity Resolution Agent, a breakthrough innovation designed to help data teams rapidly unify fragmented customer data […]
Barclays 2025 Travel Rewards and Loyalty Report reveals nearly 80% of travelers continue to depend upon loyalty programs, while TV shows and movie locations are driving “set-jetting,” among other findings WILMINGTON, Del., May 1, 2025 /PRNewswire/ — Ahead of National Travel and Tourism Week (May 4 -10), Barclays US Consumer Bank revealed today that travelers are increasingly turning […]
eStore offers members greater flexibility to earn and redeem rewards on everyday spending TORONTO, Ontario, May 5, 2025 – RewardOps, a subsidiary of CORA Group and a Software as a Service (SaaS) engagement platform that builds, tracks, and streamlines loyalty programs, has announced today a partnership with WestJet to launch its first-ever loyalty eStore. The WestJet Rewards eStore gives members new […]
Global News Roundup from The Wise Marketer From the Editor Yesterday was Star Wars Day, and today is Cinco de Mayo. It’s also Monday Newswire Day at the Wise Marketer, another reason to celebrate with tequila and tacos! In this first edition in May, we have news of new loyalty program launches from Canada’s A&W […]
Thompson Restaurants’ latest initiative enhances the guest experience with a unified loyalty program, seamless digital integration, and exciting rewards. Reston, VA. (April 24, 2025) – Thompson Restaurants, a subset of Thompson Hospitality, one of the largest food service and hospitality industry companies in the US, is set to launch its highly anticipated Thompson Table Rewards Program, a game-changing […]
In this edition: Why loyalty doesn’t work when it’s complex, mundane or invisible This edition of Loyalty Tidbits covers a few scenarios when loyalty just doesn’t work. It’s not that the concept doesn’t work. We always assume positive intent, so each of these examples had its chance to make a positive impact with customers. In […]