Targeting Insomniacs, Sleep App ‘Rest’ Hijacks TikTok Shop Broadcasts in the Early Hours

As Co-founder of the Podcast App platform, Martin Siniawski found that many users listened to podcasts in bed as a sleep aid. So to meet the needs of this sizable audience, he subsequently co-founded Rest, a subscription app that draws on cognitive behavior therapy to serve as an AI-powered sleep coach. Now Siniawski and team […]

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Nikon’s Experiential Pop-Up at SXSW Targets Experienced Photographers and Creators

Camera brand Nikon aims to inspire the creatives who flock to the annual South by Southwest convention and festival in Austin in mid-March with an experiential pop-up. From March 12-19, Nikon is operating a store adjacent to the festival with free events including photo walks, portrait studio sessions, light programming and panel discussions. Each of […]

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When Aflac Integrates AI into Customer Service — And When It Doesn’t

Alfac’s call center is 450 employees deep, and artificial intelligence is a prime tool to help agents give detailed information to the 15,000 calls the supplemental insurance brand receives daily, said Keith Farley, Senior Vice President, Individual Voluntary Benefits. Aflac started a company-wide pilot with a major generative AI chat platform in November 2025, which […]

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How Boll & Branch Spotted Scammers Attempting Generative AI Fraud

Scammers are now using generative AI to commit return fraud, and luxury bedding brand Boll & Branch was almost a victim. In February, a scammer using generative AI submitted a fabricated photo of a ripped Boll & Branch sheet to customer service, claiming it arrived damaged. Fortunately, the luxury bedding retailer quickly identified the picture […]

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AMC Networks’ CMO on Marketing ‘The Audacity’ at SXSW

AMC Networks’ new Silicon Valley drama “The Audacity” will have its world premiere this weekend at SXSW. It follows a sneak peek of the series in January at CES. And if that feels a little techie, that’s on purpose. AMC Networks CMO Kim Granito “For ‘The Audacity’ specifically, this is a prestige, character-driven story set […]

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New Sunbit CMO Shachar Scott Talks Fintech, Brand Trust and Marketing Leadership

Buy Now Pay Later platform Sunbit, which partners with merchants to offer consumer loans for everyday expenses like auto repair and dental care, has hired marketing veteran Shachar Scott as its first CMO. Having led marketing teams at Snap, Bumble and most recently Meta Reality Labs, Scott has joined the 10-year-old company to scale the […]

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Thorne Shifts Marketing Message Strategy Away From Product Focus

Consumers want to feel seen. For marketers, that means the ad’s message has to be more than just about the product, said Mary Beech, Chief Growth Officer at Thorne. “The consumer was saying to us very clearly, ‘We want to feel seen; we are individual,’” Beech said. Thorne launched in 1984 and sold its supplements […]

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Beauty Brand Clarins Rolls Out U.S. Mobile App to Assist Shoppers In-Store

Roughly a decade after discontinuing its first mobile app, beauty brand Clarin has decided the time is right to try again. Following a successful UK pilot launched in October 2024, Clarins introduced the new app in the U.S. in summer 2025. The Paris-based company subsequently rolled out the app to Canada and Australia and is […]

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Meet Yeti Boo, the AI Bigfoot Helping KANE Footwear Rethink Influencer Marketing

The creator behind Yeti Boo didn’t set out to build an AI content studio. He just wanted to see whether a shaggy, AI-generated hyper-realistic Bigfoot with a laid-back, outdoorsy personality could work as a TikTok bit. After a few days and 130,000 followers, it was clear the joke had (rather hairy) legs — and brands […]

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Beyond the One-Off: How Brands Are Playing the Long Game in Virtual Worlds

Imagine disappearing inside a world of your own creation — a world you love, complete with all kinds of unique connections and creatures and then … picking up Wendy’s fries or a new soccer kit from Puma.  Brand integrations on platforms like Roblox and Fortnite have become wildly successful, particularly with Gen Z. According to […]

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