For Love or Money 2026 Tells the Story of Customer Loyalty in Australia

Loyalty program enrolment is tightening, active engagement is steady, and Agentic commerce has hit a trust nerve. The 14th edition of For Love or MoneyTM 2026 was just released by Adam Posner, CEO The Point of Loyalty. Commissioned in the first quarter of 2026, the report is an in-depth study covering Australian consumers’ and loyalty program […]

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Merge CEO on building the pipes behind AI, and starting with zero code

Should we buy or build?  It’s a question the technology industry has been stuck on for decades. Some argue that building in-house is better because it gives you ultimate control. Others insist it’s better to buy the infrastructure and focus on your core product. Six years ago, Shensi Ding left her job as Chief of […]

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Kwik Trip Selects Eagle Eye to Deliver AI-Powered Personalized Loyalty Across U.S. Convenience Network

The deployment of Eagle Eye’s Personalized Challenges will set a new standard for supplier-funded loyalty in convenience retail LA CROSSE, WISCONSIN – MAY 20, 2026 –  Kwik Trip, Inc., one of the largest family-owned convenience store chains in the United States, is leading the convenience industry into the new age of AI-powered personalized loyalty campaigns. […]

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#773: How ButcherBox Built an Award-Winning Loyalty Program

Our guest today is Reba Hatcher, Chief Commercial Officer, ButcherBox. Launched in 2015, ButcherBox set out to do something deceptively simple: deliver high-quality, humanely raised meat and seafood directly to consumers who were tired of compromising at the grocery store. A decade later, the company is one of the central options of the American grocery shopping experience. In […]

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Qatar Airways Group Delivers Robust Financial Performance Despite Global Economic Instability

Qatar Airways Group posts QAR 7.08bn net profit (US$1.94bn) for financial year 2025/26, demonstrating prudent growth and operational resilience DOHA, QATAR – MAY 20, 2026 – Qatar Airways Group today announced a post-tax profit of QAR 7.08bn (US$ 1.94bn) for the financial year 2025/26. The results demonstrate a robust performance against a final month impacted […]

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Sam’s Club Taps Its Members For New Influencer Program

No one knows a retailer better than its repeat customers — especially ones who pay a membership to shop at the store. That’s why warehouse retailer Sam’s Club is tapping its members for its recently launched creator network. Any Sam’s Club member can register to be an influencer for the warehouse club to earn a […]

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Strong Retail Relationship at Target Drives Sales at NatPat

A strong relationship with Target is a major growth driver for wellness sticker brand NatPat. That and its hefty allocation of resources to advertising. “We tend to spend about 40% to 45% of the company’s total revenues on customer acquisitions, advertising mainly,” said CEO and Co-Founder Michael Jankie. NatPat’s Background as a Wellness Sticker Brand […]

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The Loyalty Newswire May 18, 2026

The Loyalty Newswire from The Wise Marketer This edition covers:  Accor, ARKO/fas REWARDS, Benji, Canadian Consumer Loyalty, Connecticut Tourism, Custom Channels/Thanx, Emirates Skywards, Emotional Loyalty, H Mart, JogPost, Loyyal/GiftOS, McDonald’s, Payit/Rewardz, Shell, Wallet & Banking Apps FROM THE EDITOR A busy week in loyalty, with new programs, new funding, and fresh signals from some of […]

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2026 Bond Loyalty Report Shows Canadians Are Sitting on $13–15 Billion in Unredeemed Loyalty Points

Want some loyalty stats? We’ve got an early look at some Canadian data from the upcoming 2026 Bond Loyalty Report (dropping in June), and there are a few numbers worth paying attention to. You can read the full press release here. Surprisingly (or not?) Canadians are holding an estimated $13–15 billion in unredeemed loyalty points. […]

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Brand Executives Fear They’re Losing Customers to Rivals With In-App Financial Tools, Galileo Research Finds

Half of Consumers Have Chosen One Brand Over Another Because Paying or Getting a Refund Was Easier SALT LAKE CITY, UTAH – MAY 19, 2026 – (BUSINESS WIRE)–Consumer demand for financial services embedded within brand apps is outpacing brands’ ability to deliver, with most executives recognizing the gap. New research from Galileo Financial Technologies, soon to […]

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