This episode is also available in video format on www.Loyalty.TV. Over the past year Choice Hotels has made changes to their customer loyalty and rewards program, Choice Privileges, and following their most recent announcement we were fortunate to reconnect with Nandika Suri who is their Vice President of Loyalty, Cobrand Card and Partnerships for Choice Hotels International. The conversation flows from her impressive career […]
Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale DALLAS, TEXAS – Capillary Technologies, a global leader in AI-powered loyalty and customer engagement, today announced it has integrated with Adobe Experience Platform as a loyalty platform partner, setting a new benchmark for innovation in customer experience […]
Cyber Monday sales fall approximately 7%. Third-party sales see an uptick, and in-store a downtick, but sales hold relatively consistent year-over-year NEWTON, MASSACHUSETTS – December 11, 2025 – Paytronix, an Access Group Company, and the leader in guest engagement for restaurants and convenience stores, reports that restaurant gift card sales saw a consumer shift to earlier […]
Like so many holiday campaigns, the nonprofit organization Airbnb.org’s new “Gift a Night” campaign is meant to remind audiences of the joys of gift-giving and time spent with loved ones. But it’s not just a seasonal trope for Airbnb.org; those values are at the crux of the nonprofit’s messaging year-round. Airbnb.org, founded by rental company […]
AI is everywhere at work—but quality isn’t. A Snowflake leader and the co-founder of Unframe AI share how companies can prevent workslop from costing their business millions in lost productivity and trust. The rise of AI has pushed organizations into a race toward speed and efficiency. They all want their teams on their toes, delivering […]
The Loyalty Newswire from The Wise Marketer From the Editor Browse through the news these past two weeks and what do we learn? Value and simplicity matter more than ever Subway’s return to a “buy-3-get-1” offer suggests some brands believe customers just want straightforward value. Loyalty models for Retailers are going beyond traditional points Snipes’ […]
Elevating loyalty to ignite measurable growth through AI-powered decisioning, smarter engagement, and ecosystem monetization. PALO ALTO, CALIFORNIA – December 10, 2025 – PRNewswire/ — Loyalty Juggernaut (LJI), the company behind GRAVTY®, the world’s first cloud-native, patented, enterprise loyalty platform, announced its recognition as a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025. This recognition marks a major milestone for LJI […]
Creates one of Canada’s largest loyalty-linked banking ecosystems with significant benefit for millions of Canadians Expands the benefits of PC Optimum™ and will offer more ways for Canadians to earn rewards on their everyday banking Cements EQB as the challenger in Canadian banking, servicing more than three million Canadians with a scaled credit card portfolio […]
This episode is also available in video format on www.Loyalty.TV. Dr Melanie Van Rooy talks openly in this podcast about what it takes to run a 30 year old leading loyalty programme which delights almost 13 million active members. Clicks ClubCard won three awards at this year’s South African Loyalty Awards and most notably, Team of the Year. Clicks Clubcard […]
A discussion of entrepreneurship, building great brands and starting from scratch The CMO Council / Wise Marketer Interview Series features creative and impactful people from all corners of the marketing world – Founders, C-Suite executives, and influential voices in the community. Today’s Guest is Jarryd McDonald, founder and CMO of Culture Cartel Inc., a Toronto […]